GoDaddy


Godaddy CheckOut Issue – There was a problem authorizing your credit


Recently, when I tried to buy hosting space from Godaddy, I landed up in a page stating, “There was a problem authorizing your credit. Please verify your payment information or use an alternate form of payment.” after I provided my credit card information.

There was no further information on the reason this could have happened. I have been using the same card on GoDaddy and have made at least 10 purchases and my credit limit was still more than $800.

I googled this issue and found that similar issues have happened with people using paypal but not credit card. Anyone who has had similar issues please let me know.

Update: After five interactions with various GoDaddy support engineers none was able to help me out. Instead they mentioned that my credit card had an issue and to get in touch with my bank. [HSBC]

Guess what? It turned out that the issue was a Firefox issue. I used IE and the transaction completed smoothly. Please try using IE. I still love Firefox though :-) !!

Posted in e-commerceComments (4)


Godaddy CheckOut Issue – There was a problem authorizing your credit.


Recently, when I tried to buy hosting space from Godaddy, I landed up in a page stating, “There was a problem authorizing your credit. Please verify your payment information or use an alternate form of payment.” after I provided my credit card information.

There was no further information on the reason this could have happened. I have been using the same card on GoDaddy and have made at least 10 purchases and my credit limit was still more than $800.

I googled this issue and found that similar issues have happened with people using paypal but not credit card. Anyone who has had similar issues please let me know.

Posted in WebmasterComments (1)


How to Setup GoDaddy Email – Outlook Express


Setting up your email in Outlook Express if you have a Godaddy account is easy. However, if you are not aware of the proper procedure, you would spend a lot of time in frustration. Read the full story

Posted in InternetComments (6)


Pending Current Registrar Approval – Godaddy – Domain Transfer


Are you transferring a domain after it has been expired? Domain transferring does not happen in an instant. Small time registrars take a longer time to respond or help in transferring a domain from them. They prefer not to assist you at all and treat you as an long time enemy. You end up with innumerable calls and email exchange finally with no fruitful result.

Recently, I did a domain transfer from ManasHosting to Godaddy. First of all it took me a month to reach a person who was aware of what I was speaking and what a domain transfer is all about. After this, he assured me that he would assist me in the transfer. But I finally found that the domain control access itself has been denied. I had to make repeated calls again to find out the Transaction ID and Security Code that was sent by Godaddy. I finally thought all this is over.

But that was not the case. I still needed an Authorization Code. Where do I get this authorization code? I had to again call up the registrant and ask for this. When I was finally able to get this, I ended up in distress to find out a new message poping out of the control panel.

“Pending Current Registrar Approval” “Accept transfer at current registrar”

What was this now? It has been like this for the last 4 days. How long should I wait? Is it not that easy as accepting the transfer clicking on a button? Why does it take so long? When I wrote to GoDaddy they said it would take four days. Does it mean four working days?

Posted in WebmasterComments (6)


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